THE PORTOBELLO PLACE TEAM, RESIDENTS AND FAMILIES
Portobello Place care home is focused on people and their wellbeing. Whether it’s our residents, their families or our team, it is of paramount importance to us that everyone is cared for and has the opportunity to learn, evolve and grow with us.
Residents arrive at Portobello Place with a rich variety of life stories, a breadth of experiences and talents, abilities and skills galore! By encouraging the sharing of stories and discovering each individual in detail, we are able to create the vibrant atmosphere that we are now lucky enough to enjoy.
Every single person in the Portobello Place team has the wellbeing of the people living here at the heart of all that they do – the standard of residential, respite and day care that we provide and the lifestyle you can have here are unlike anything you’ll find in any other residential care home in Buckinghamshire.
The social scene at Portobello Place is of great importance to our residents and is central to our philosophy of care, which is based around people’s unique life stories and the sharing of these with each other. This helps to promote a family-like atmosphere within the home in which each individual is valued and cherished. It is well noted by families and friends in the reviews section of our profile on carehome.co.uk
Relatives & Friends
“…the handling of the Covid -19 crisis and how this has been led by the management team has been exemplary. As a daughter of a resident it has been so welcome to be kept informed by the Zoom meetings and regular email updates.”
“I have managed care homes in Buckinghamshire for a while now, but when I first came into Portobello Place I couldn’t believe how amazing it is. When you add to that the wonderful team here, it’s a brilliant combination and our residents are so well looked after.”
THE PEOPLE BEHIND PORTOBELLO PLACE
On top of the industry-leading training that all our staff undergo on joining us, our teams are chosen for more than that. Compassion, understanding and a positive disposition are all key factors when looking for new recruits.
Having a team that gels and enjoys life is one of the main reasons our care is so highly rated. When people enjoy what they do and feel supported and appreciated, everyone benefits. Whether it’s care, hospitality, beauty, fitness or maintenance, our team is one.
Health & Care Team
The weekly visits from our local GP support our healthcare professionals, from our Registered General Nurses, to the carers, physio & chiropodists – every one of the team is dedicated to the health and wellbeing of our residents.
Beauty & Wellbeing Team
From general wind-down time to pampered luxury. This team is there to support the parts of life that embellish and enhance our natural state. Whether it is aiding relaxation through therapies, or simply polishing the nails up, our team is here to make you feel good.
Hospitaility & Events Team
We pride ourselves on our attention to community and the home’s social scene. To enhance the experience for our residents and their families, we have a dedicated team of people whose sole focus is on ensuring that entertainment is second to none and the dining experience is akin to that you would expect to find in a top class establishment anywhere in the city.
Admin & Housekeeping Team
Making sure Portobello Place runs like clockwork is down to our specialist admin teams who make residents’ and visitors’ comings and goings seamless. Always one step ahead and planning on your behalf, the Admin & Housekeeping team is here to make sure everything ticks over and nothing is too much trouble.
I am proud to welcome you to Portobello Place, the sixth home in the Berkley Care Group’s stunning portfolio. Providing exceptional care in an environment which affords our residents luxury living too is what we do and I invite you to come and try it for yourself.
Some of the aspects which set Portobello Place apart from other care homes are all detailed in this website, but it is the overarching ethos of community, social interaction and a focus on our residents’ wellbeing which makes this home so special.
It should go without saying that the care we provide is exemplary, you should expect nothing less, but it is the little touches that enable us to go above and beyond – every day – in caring for our residents.
We have built a strong team of focused, kind, compassionate individuals, each chosen for their commitment to our values and their positive outlook. This, in turn has enabled us to create a culture which regards ‘nothing is too much trouble’ as the norm.
On top of the strong focus on everybody’s wellbeing, we have taken the stress and worry out of the financial side of care by packaging everything you may ever need into one, easy-to-understand weekly fee, inclusive of everything you need for a content, fulfilling life at Chesham’s premier care home.